Republic Jewelry and Collectibles

Republic Estate Jewelry

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Shipping Information

Most packages ship from our retail store in Auburn, Maine

Return Policy

1. Online purchases returned within 14 days to our store by mail (with pre-approval by store first) will receive a refund of the price of the item and any applicable taxes will be issued in the original form of payment used to purchase the item.

2. Items must be returned, in new, or like-new condition, and in its original packaging, and with all paperwork and a copy of your invoice to ensure full credit.

3. Shipping costs will not be refunded unless the item is being returned because it is damaged or defective. If you are returning an item because it is damaged or defective, please contact us Toll Free at 877-422-7979 so we can remedy the issue.

4. If you are returning an item to exchange for a different size – you are responsible for all shipping charges for the return and the correct size being reshipped to you.

5. If you are returning an item because you received the wrong item that you ordered – we will pay for standard shipping (usually 1st class mail) back to us and for standard shipping of the correct item to you.

6. reserves the right to refuse any returns if they do not meet our return requirements.

Instructions for Returns to our store.

Please follow the instructions below when packing and sending your product for return. It's important to note that the instructions below must be followed in order to allow us the opportunity to process your return.

1. Call us to notify us you are returning the item and the reason for the return Toll Free at 877-422-7979.

2. Send the item in its original packaging.

3. Pack the item carefully so that it will not be damaged during the shipping process. No credit will be issued any product not in "like new" condition.

4. Include a copy of your original invoice. We will not be able to process a return for any shipment received without an invoice.

5. Use a secure shipping method to send the item so that it can be tracked. For example, if you are sending it through the United States Postal Service, please request delivery confirmation. We are not responsible for items lost during shipping, and cannot process your return until the item is received.

6. All returns should be sent to the following address:

Republic - Returns
212 Center St. Auburn, ME 04210

Potential charge backs or additional fees to customers

Delivery surcharges : Are fees from UPS that require additional shipping fee to be delivered. Also referred to as Out of area fee. This fee will vary based on location of residency. This fee will have to be added to the original shipping charge for delivery. We are not responsible for any fees which are being added by a carrier.

Oversize packages : This fee is used when the package weighs a specific amount, but the dimensions are larger that the average. This is usually the case when ordering posters, bat tubes that are added to other items to make the package a larger size than needed as a single item. The fee from oversize must be paid by customer before shipping. At times it is cheaper to ship 2 packages as just sending 1 oversize.

UPS address correction : There are times that a customer may have made a mistake when placing an order. The carrier changes the address to allow for delivery. Once the correction has been made they carrier will charge a fee. This fee will be charged back to the customer which will be $10 and up.

Online ordering

If you use our online ordering your shipping cost will be calculated for you based on the total weight of your order and which ever of our shipping options you choose. (post office, ups, etc..). The cost will be shown as you add items to the shopping cart. You can cancel or make changes to your shopping cart at any time prior to finishing the order with payment method. Credit cards are not processed until time of shipment. If an order is canceled before processing, no activity will show up on your statement. All credit card orders require the 3-4 digit CV (cvv2) code for processing.

If you are located out of the continental U.S. please process your order and choose international shipping option you will have the option of Global Express which takes up to 5 days or global priority which is a 6-10 day option. Republic is not responsible for ant duty fees and taxes that may occur form the customs offices. The total given in the shopping cart is accurate to the weight of the order. If there is any question regarding an amount please call us right away so we can make sure there wasn't an error in the weight of an item then we will be able to give you the accurate amount if there is a difference.

Non-online Ordering

If you are ordering an item which is not available in our shopping cart please call the store for any details, availability and price. The shipping cost will be determined based on the shipping method you choose and can be called back with that total if requested. We ship ups (ground, 2nd day air, 3 day air & overnight) and post office (priority, or overnight). All packages will be sent insured in case of loss or damage to the item in shipping. We charge the actual shipping cost of the item, there is no charge for handling. We can quote you the shipping cost on the items you wish to order if you call or email us with your order and ship to address.

Domestic shipping schedule Standard UPS ground (Continental U.S. only)

List below is based on the # of ups working days from date of shipment from Maine by ups ground. These days are refering to commercial orders only. Residential orders may take 1 extra working day of transit to be delivered. UPS shipping week is based on Monday - Friday for Ground and Faster methods. Post office shipping week has an extra day for shipping from Monday - Saturday for Priority and Express.

Example: If we ship friday and your in New York you would count 2 working days after the day it shipped. So if we ship your order on a Friday, you should receive the package on Tuesday of the following week as UPS does not count Sat & Sun as a working day.

1 day : Most of Maine, New Hampshire, Vermont, Massachusetts, Connecticut & Rhode Island

2 days: New York, Pennsylvania, New Jersey, Delaware, Maryland, Virginia, West Virginia, & parts of Ohio

2 days: Alaska & Hawaii (2nd day air required for these states)

3 days: North Carolina, South Carolina, Georgia, Alabama, Tennessee, Kentucky, Indiana, Illinois, Iowa, Wisconsin, Michigan & parts of Ohio, Minnesota & Missouri

4 days: Florida, Mississippi, Louisianna, Arkansas, Oklahoma, Kansas, Nebraska, South Dakota & parts of North Dakota, Colorado, Texas, Minnesota, Missouri & Wyoming

5 days: Washington, Idaho, Montana, Nevada, Utah, Arizona, New Mexico & parts of Texas, Colorado, Wyoming, North Dakota, Oregon & Califorina

6 days: parts of Oregon & California

Please note that these are only approximate UPS delivery times as provided to us by ups. for guaranteed delivery time ask for next day air or 2nd day air shipping. All in stock items are usually shipped within 24 hours (not including weekends/holidays). Orders placed before 2 pm est, or 3 pm est for expedited orders (next day air or 2nd day air) can usually be shipped the same business day. Orders placed by internet or by phone receive the same express handling.

Domestic Expedited shipping information and rates

Note: UPS does not deliver regular shipments on Saturdays or Sundays. The only option for saturday is for overnight Saturday delivery which they charge $ 10 more than their standard overnight charge. If you are ordering an item 2nd day or next day air you must take into account they will not deliver it to you on Saturday or Sunday and those days do not count as transit days for them. If we ship a 2nd day air package on Thursday it will not arrive until Monday.

UPS next day air is available as an option on our online shopping system.The cart system will calculate price based on weight of the order.

UPS 2nd day air is available as an option on our online shopping system. The cart system will calculate price based on weight of the order.

UPS 3 day select is available as an option on our online shopping system. The cart system will calculate price based on weight of the order.

USPS Priority 2-3 days (incuding Saturdays) is available as an option on our online shopping system.

USPS Express Mail overnight (incuding Saturdays with an extra fee of $15 will be added at the processing stage. this will not show online. It is a special service.) is available as an option on our online shopping system.

The cart system will calculate price based on weight of the order. US Postal Express (overnight) is available. This is not on our online system but we can email or call you with a price quote. Price will be calculated based on weight of the order.

International shipping information and rates

Customer is responsible for all customs and brokerage fees (if applicable).

Global Priority (by us post office)- usually takes 6-10 days in shipment. This type shipment must be calculated by us based on weight and size of shipment.

Puerto Rico

Canadian shipping information and rates

Customer is responsible for all customs and brokerage fees (if applicable). All Internationally shipped back orders are charged full shipping charge(request that all items ship together to avoid additional shipping charges).

Alaska/Hawaii shipping information and rates

UPS Shipping UPS only ships to Alaska and Hawaii by 2nd day air and next day air.

If you want either of these choices please select Alaska/Hawaii in the pull down menu from your shipping methods options on our shopping cart and we will email a shipping quote based on the option you chose and we will wait for your approval prior to shipping.

Priority Mail (by us post office)- usually takes 3 days in shipment. This Choice is normally much cheaper than UPS.

This type shipment must be calculated by us based on weight and size of shipment.

We will quote you based on what the US Postal Service charges to your specific zip code.